Skip to content

Don’t Waste Your Dental Insurance: How to Plan Your Year-End Care

year end dental insurance benefits

As the end of the year approaches and the calendar starts filling up with holiday travel, school events, and everything else, it’s easy to overlook one thing that might be quietly expiring—your dental insurance benefits.

At CarolinasDentist, we see it happen every year. A patient comes in December hoping to squeeze in that second cleaning or finally take care of a crown, only to find that schedules are booked or the timing no longer works for insurance to cover the treatment. Most dental plans reset on January 1st. If you haven’t used your benefits by then, they’re gone.

What Most Plans Include

Most dental insurance plans include an annual maximum—typically somewhere between $1,000 and $1,500—that can be used toward preventive and restorative care. There’s also usually a deductible, which resets at the start of the year.

If you’ve already met your deductible and still have remaining benefits, now is the most cost-effective time to complete any outstanding treatment. Even if you haven’t met your maximum, it’s still worth using what your plan offers—especially for services you know you’ll need anyway.

Preventive Care Is Often Fully Covered

Many dental plans cover two cleanings and exams per year, plus x-rays. If you’ve only had one cleaning this year, you’re probably still eligible for another at no additional cost. It’s one of the easiest ways to use your benefits—and one of the most important things you can do for your long-term oral health.

Preventive care also helps catch problems early. If you’ve been putting off that visit, a second cleaning could be the difference between a simple filling and a more complex (and expensive) procedure next year.

Restorative Treatment Can Be Timed Strategically

If you’ve already started a treatment plan or know you need dental work—like a crown, bridge, or periodontal therapy—finishing part of it before the end of the year and the rest in the new year can help you take advantage of two benefit periods.

We can help you time things in a way that works best with your coverage and out-of-pocket limits.

Schedules Fill Up Fast

This is one of the busiest times of the year for dental appointments. Between holiday closures, travel, and more patients trying to use their benefits, our calendars can fill quickly. Calling now gives you more flexibility to get the times you want—and ensures there’s still time to complete any multi-step care.

Make the Most of the Coverage You’ve Earned at CarolinasDentist

You’ve been paying into your dental plan all year—don’t let those benefits go to waste. Whether you’re due for a cleaning, need to finish up treatment, or just want to see where things stand, we’re here to help you make the most of it.

Our team can walk you through what’s still available in your plan, explain your options clearly, and help you schedule care that works with your timeline. With 16 CarolinasDentist locations across North Carolina, it’s easy to find a time and place that fits your schedule.

Call your nearest office today and let’s make sure your benefits go toward something that truly pays off—a healthier, more confident smile heading into the new year.

Back To Top

gabrielle

Gabrielle Smallwood

Senior Regional Director

Gabrielle, a seasoned professional, began her journey with CarolinasDentist in 2015 as the Practice Manager for the Fayetteville location. Swiftly showcasing her passion for growth and effective leadership, she transformed her Fayetteville team into the largest and most profitable practice in the CarolinasDentist network, earning her a spot on the CarolinasDentist Leadership Team in 2018.

Her impact extended behind the scenes, where Gabrielle played a pivotal role in facilitating CarolinasDentist's partnership with Lightwave. Recognizing her contributions, she was promoted in 2020 to Regional Director of Operations for Lightwave and Integrator for CarolinasDentist. A firm believer in the EOS Operating Platform, Gabrielle exemplifies her commitment to streamlined operations which helped her earn her promotion to Senior Regional Director of Operations.

Originally from Western Pennsylvania, Gabrielle is a proud graduate of Slippery Rock University, holding a degree in Health Services Administration. She brings a wealth of leadership experience from multi-location medical and dental practices. Her dedication to continuous improvement is evident in her enthusiasm for professional development and executive coaching.

Now based in Raleigh, NC, with her husband Nathan, Gabrielle shares her home with her two furry companions, Teddy and Peach, who are likely familiar faces on her Teams calls. Outside work, she loves getting lost in books and finds joy in diving into DIY projects, effortlessly merging her love for stories with hands-on creativity. With a book in one hand and a toolbox in the other, she brings literature and craftsmanship together in her own unique way.

lourdes

Lourdes Sisk

Marketing Director

Lourdes's journey in the professional landscape has been a rich tapestry woven through multiple industries. With over 20 years of experience, she has honed her skills across different sectors, gaining invaluable insights that enrich her strategic approach to marketing. At the core of Lourdes's leadership style is her ability to blend creativity with analytical prowess. This versatility allows her to approach challenges with a holistic perspective, ensuring that every aspect of the business is considered in the pursuit of strategic goals. Customer satisfaction lies at the heart of Lourdes's philosophy. Her customer-centric approach permeates every aspect of the marketing strategies she crafts, ensuring that our efforts resonate with our audience and create lasting connections. Lourdes embodies an entrepreneurial spirit that fuels innovation and drives growth.

Beyond the boardroom, Lourdes is a music enthusiast who finds inspiration in the rhythm and melodies that surround her. Her love for music reflects her creative spirit and adds a unique dimension to her leadership style. Lourdes cherishes her role as a loving spouse and a pet parent to three fur babies. Her commitment to family values extends beyond the workplace, fostering a culture of care and compassion among the team.

Lourdes is far more than our Director of Marketing; she is a multifaceted leader whose journey, skills, and passions converge to create a unique and powerful force within our organization. Her customer-centric approach, entrepreneurial spirit, and love for both her work and personal life make her an inspiring leader, shaping the future of marketing at CarolinasDentist.

Lauren

Lauren Collins

Hygiene Director

In 2018, Lauren Collins, originally from sunny Santa Rosa, California, happily joined the CarolinasDentist team in Raeford after graduating with a dental hygiene degree from Fayetteville Technical Community College. Lauren's positive energy and dedication to oral health quickly propelled her into the role of Hygiene Lead for the Raeford office in 2019.

Riding on the wave of her infectious enthusiasm, Lauren went on to apply for and secure the position of Hygiene Director in 2021. In this role, she supports and mentors all hygienists across CarolinasDentist, creating a workplace filled with positivity and professional growth.

Beyond her professional pursuits, Lauren’s life is enriched by her love for animals. Currently sharing her home with two dogs and three cats, she exemplifies her caring nature not only in her career but also in her personal life. An outdoor enthusiast, she finds joy in kayaking and soaking up the beauty of nature. Lauren's lively personality shines in her social life, where laughter and shared references from The Office are always on the agenda.

Engaged to be married, Lauren cherishes the moments spent with her fiancé, laying the foundation for a future brimming with love and shared adventures. Lauren Collins symbolizes a fulfilling professional journey where her love for healthcare effortlessly merges with her love of caring for people. Her appreciation for life's simple and delightful moments adds a layer of joy to her overall career experience.

Sam

Sam Cernosek

Revenue Cycle Manager

Samantha Cernosek, a native Texan and proud alumna of Texas Tech University, moved to North Carolina in 2015. Her professional journey with CarolinasDentist began in May of 2016 and quickly led to a passion for the intricacies of dental insurance.

Her expertise lies in navigating the complexities of the dental revenue cycle, ensuring optimal financial performance for the practices. With an acute understanding of industry nuances, Samantha has implemented strategic financial solutions, enhancing revenue streams and contributing significantly to the practices’ growth and stability.

Outside of her professional endeavors, Samantha enjoys a variety of fitness activities, particularly cycling and self-defense with a focus on Krav Maga. In addition, she is an animal enthusiast, caring for three dogs of her own and actively contributing her time to volunteer at local rescues.

Paulina Franco

Area Manager

In 2017, Paulina Franco Gil earned her degree as Chemical Engineer from the University of Antioquia. The Colombian native who found her heart divided between the vibrant valley of Medellin, Colombia, and the rolling landscapes of North Carolina moved to the US in 2018, where she not only found a new home but also the love of her life. Paulina embarked on a journey of resilience and adaptability being a proud military wife.

Joining CarolinasDentist in 2021 as a Treatment Coordinator in the Raeford location, Paulina swiftly climbed the professional ladder. Within a year, she transitioned from Treatment Coordinator to Assistant Practice Manager and was promoted to Practice Manager. Another year unfolded, and the opportunity to serve as the Area Manager for the Sandhills region knocked on her door.

Paulina’s passion extends beyond the office walls. She thrives on helping others grow and achieve their goals. When she is not immersed in the world of dental management, she is fostering an active lifestyle. Paulina enjoys going to the gym and loves outdoor activities, whether it's soaking up the sun at the beach, conquering mountain trails on a bike, or skiing down snow-covered slopes during winter.

While Paulina’s heart is firmly rooted in Colombian traditions, her spirit embraces a global perspective. Traveling is her way of expanding horizons, and sampling international cuisine. Paulina lives by the philosophy that energy is neither created nor destroyed; it simply changes form. That means you!

Bonnie Heath

Bonnie Heath

Regional Director of Operations

Born in Missouri and raised near Baltimore, Maryland, Bonnie embarked on a journey that led to a fulfilling career in the dental field. Achieving an associate's degree from Carroll Community College laid the foundation for Bonnie's professional pursuits.

Initially entering the veterinary field, Bonnie transitioned to dentistry, drawn by a keen interest in dental hygiene and inspired by her mother, a seasoned dental assistant of over 25 years. However, upon entering the dental field, Bonnie discovered that her true passion lay not in the intricacies of a patient's mouth but in the gratification of helping patients and the joy of training and mentoring others.

In 2019, Bonnie joined CarolinasDentist, taking on the role of managing the Porters Neck location. As time progressed, Bonnie expanded her responsibilities to support the Wilmington and Triangle regions, showcasing leadership and dedication to the dental community.

Beyond the professional realm, she finds joy and balance in her personal life. She and her husband, Chase, have two dogs, who are more like children. Bonnie unwinds by playing beach volleyball, indulging in reading, and immersing herself in the world of music.

Courtney Goodbar

Courtney Goodbar

Regional Director of Operations

Courtney Goodbar is an accomplished Regional Director of Operations with over a decade of proven leadership in the dental industry. Known for her strategic vision, relational leadership style, and results-driven mindset, she has built a reputation for leading high-performing teams and driving sustainable growth across multiple practices. Originally from Virginia, Courtney moved to Raleigh, North Carolina in 2018, where she continues to make an impact as a leader, mentor, and operational strategist.

Courtney studied Business Management at Southern New Hampshire University (SNHU), where she cultivated her passion for leadership, organizational strategy, and operational excellence. Currently serving as Regional Director with Lightwave and CarolinasDentist, Courtney oversees a diverse portfolio of offices where she leads operational strategy, financial management, and team development. Her approach blends data-driven decision-making with authentic leadership — ensuring both profitability and a thriving workplace culture. Beyond operations, Courtney is deeply passionate about people and purpose. She believes leadership is rooted in service — empowering others to reach their fullest potential while maintaining accountability and excellence.

Outside of work, she’s an adventurous traveler, a lover of fitness and self-development, and someone who values family, faith, and meaningful connections. Whether mentoring future leaders or exploring new horizons, Courtney leads with authenticity, resilience, and heart.

Samantha Roman

Samantha Roman

Area Manager

With over four years of specialized experience in dental administration, Samantha has cultivated a keen understanding of the intricate workings of dental practices. She is passionate about leveraging her skills to assist patients with their administrative needs. She strives to mentor others, allowing dental professionals to focus on delivering exceptional care. She is a Winston-Salem native and raises her family in the area. She is deeply rooted in her community and is committed to contributing positively to its well-being. In her leisure time, she loves attending baseball games with her husband and two sons.

Gill Camacho

Gill Camacho

Area Manager

Born and raised in Puerto Rico, Gill Camacho has built a career in dentistry defined by dedication and growth since 2013. She joined CarolinasDentist in 2017 as Front Office Staff and quickly advanced to Team Lead in Southern Pines. After a brief time away, Gill returned in 2020 as an Assistant Practice Manager, drawn back by her belief that CarolinasDentist is truly a “unicorn” in dentistry. Her commitment and leadership led to a promotion in 2022 as Practice Manager of the Fayetteville office, and today she proudly serves as Area Manager, guiding multiple teams with passion and purpose.

Gill believes that “anyone willing to learn can thrive with the right approach.” She’s committed to empowering her teams and fostering an environment where people can grow both personally and professionally.

Outside of work, Gill finds joy in her faith, spending time with her daughter, cooking, relaxing with TV, and caring for her two cats.