First Visit
Your First Visit to Our Dental Office
That moment has arrived when you’re getting ready to visit one of our CarolinasDentist offices for the first time. Our dental team really gets excited about welcoming you and your family into our practice family. It’s our goal to make sure each and every one of your visits to a CarolinasDentist location goes smoothly, so we’ve outlined what you should bring and what you can expect at your first appointment.
What to Bring?
Here’s a new patient checklist to go through before coming in for the first time:
What to Expect?
During your first appointment, you will:
New Patient Specials
We’re thrilled every time a new patient walks into our dental clinic, so we try to offer a little something back as well. If you’re arriving for your first visit to our office, you’re more than welcome to take advantage of our new patient gift as a token of our sincere thanks!
Raising Dentistry Standards while Leading with Compassion
We’re a trusted family dental practice devoted to restoring the natural beauty of your smile using gentle, leading-edge procedures that will result in beautiful, long-lasting smiles for your entire family!
High Standards
A standard of excellence in personalized oral health care allows us to provide the excellent dental services our patients deserve. We provide comprehensive treatment planning and use restorative and cosmetic dentistry to achieve your best dental health.
Prevention Is Key to Your Best Oral Health
At CarolinasDentist, we are firm believers that preventative care and education are the keys to optimal dental health. This is why we focus on thorough exams—checking the overall health of your teeth and gums, doing oral cancer exams, and taking X-rays as they are necessary. We understand that routine cleanings, flossing, sealants, and fluoride are all helpful in preventing dental disease. Not only are we focused on the beauty of your smile, we’re also concerned about your health.
Training and Expertise
As your family’s dental health team, we want you to have the confidence that we are a team of highly trained and skilled dental clinicians. We take great pride in providing the high level of care you need to keep your smile healthy. To provide the best possible service and results, we are committed to continual education and learning. We stay informed of new techniques, the latest products, and the newest equipment that a modern dental office can utilize to provide leading-edge dental care.
A Truly Positive Experience
Establishing trust through treating our patients as special individuals is key to our practice. We know how uneasy some patients are about their dental visits, and we truly know how we can make a difference in providing a relaxing, compassionate and positive experience for everyone who walks through our doors. Our entire team is dedicated to providing excellent, personalized care and service to make your visits as comfortable and pleasant as possible.
New Patient FAQs
What if I have a question or concern before my first appointment?
Feel free to give us a call or send us a message through our virtual contact form. Our friendly and knowledgeable team is here to assist you before, during, and after your visits, and we are happy to help with whatever you may need.
If I enroll in the membership plan, can I use it to cover my first visit?
Absolutely! Our in-house membership plan is an excellent financial option for patients who are uninsured and looking for a budget-friendly alternative to dental insurance. Benefits begin immediately upon enrollment, so you can sign up for our plan a few days before your visit or on the day of your appointment.
Do I need to send over information from my previous dentist?
If you provide us with the name of your previous dental office on your new patient forms, we may reach out to them to gather information for your new patient file. However, we also take new X-rays and assessments for every new patient that joins the CarolinasDentist family, so it’s not always necessary.
How will I know which services I need?
Some patients have an idea of what their smile needs prior to visiting our office, while others have no clue. Both are totally acceptable, as your dentist will assess your teeth and gums and ask about any symptoms to design a custom treatment plan based on your unique dental preferences and needs. If you are interested in a specific treatment, like a cosmetic or orthodontic service, your first visit with us is the perfect time to ask about it!
What if it’s been a long time since I’ve been to a dentist?
Whether you’ve never missed a dentist appointment or it’s been a few (or many) years since you’ve been in the dental chair, our team would be more than happy to care for your smile. Our judgment-free dental team has seen it all, and we strive to do whatever is required to help all of our patients achieve optimal oral health and have positive experiences in our office.
My Carolinas Dentist experience was one the best! As a new patient the service was very professional. I was able to address all my dental concerns and I didn’t feel like the Dentist was rushing me. She took her time and answered all my questions. There was no long wait and not a lot of paperwork when you got in. I waited about 2 minutes after check in to be called back. Office is very clean and staff very professional!
Racheal Swygart was absolutely amazing. She is very kinda and thoughtful. She's patient with you to make sure you are comfortable and don't have a bad experience. First time ever getting a root cleaning and it was super easy. Best dentist I have ever had!
Good day all. Carolinas Dentist has done it again. As always, the front office staff is always polite and very professional. Thank you all and please continue your great customer service. As to my treatment, I had to schedule an emergency appointment. I pulled a crown off while flossing yesterday. I immediately called CarolinasDentist and they were able to book me for an appointment the next day. I was seen today and all went well. Great dental assistance staff who prepared everything for the Doctor who was able to look and prep me for treatment. I have a follow-up tomorrow to finish all the work needed. Again, thanks to all for another Great visit. See you all tomorrow!!!!
