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Dental Emergency? What to Do Right Away (Step-by-Step)

Dental emergencies rarely happen at a convenient time. It might be a sudden toothache that won’t let up, a chipped tooth during dinner, or waking up with swelling that wasn’t there the night before. In that moment, most people aren’t thinking about long-term care—they just want to know what to do next.

The good news is that most dental emergencies can be managed in the short term, as long as you know how to respond. Taking the right steps early can make a real difference in how the situation is treated once you’re seen.

Step One: Stay Calm and Take a Quick Look

It sounds simple, but it matters. Before doing anything else, take a moment to figure out what’s actually happening. Is there bleeding? Swelling? A broken tooth? Pain when biting? The goal here isn’t to diagnose the issue—it’s just to get a clear sense of what you’re dealing with so you can respond appropriately.

If there’s bleeding, apply gentle pressure with gauze. If there’s swelling, a cold compress on the outside of the cheek can help bring it down. These small steps can make things more manageable while you figure out your next move.

Step Two: Rinse and Keep the Area Clean

In most situations, a gentle rinse with warm salt water is a good place to start.

This helps clear away debris and keeps the area cleaner, especially if there’s been trauma to the tooth or gums. It’s a simple step, but it can reduce irritation and make things feel a little more under control.

Avoid using anything too strong or harsh. The goal is to keep things clean without causing additional irritation.

Step Three: Protect the Tooth (If It’s Broken or Knocked Out)

If a tooth is chipped, cracked, or knocked out, how you handle it in the moment matters.

For a chipped or broken tooth, try to save any pieces if you can. Rinse them gently and bring them with you to your appointment. Avoid chewing on that side and keep the area as protected as possible.

If a tooth has been knocked out completely, time becomes more important. Handle the tooth by the crown (the top part), not the root. If it’s dirty, rinse it gently with water—don’t scrub it. If possible, place it back in the socket (yes, really). If that’s not an option, keep it in milk or saliva and seek care as soon as possible.

Step Four: Manage Pain Carefully

Pain can vary depending on the situation, but there are ways to keep it under control until you’re seen.

Over-the-counter pain relievers like ibuprofen can help, as long as they’re taken as directed. A cold compress can also reduce both pain and swelling, especially in cases of injury or inflammation. But, avoid placing aspirin directly on the gums or tooth as it can irritate the tissue and make things worse rather than better.

Step Five: Call Your Dentist as Soon as Possible

Even if the situation feels manageable, it’s still important to be seen.

Dental emergencies don’t usually resolve on their own, and waiting can make treatment more complicated. Calling your nearest CarolinasDentist location allows us to guide you on timing and next steps, whether that means coming in same day or being scheduled as soon as possible.

If you’re already an established patient, your dental team will have your history and can help you move forward more efficiently.

Common Dental Emergencies and What They Mean

  • Toothaches can signal decay, infection, or irritation that needs attention
  • Chipped or broken teeth may expose sensitive layers of the tooth
  • Knocked-out teeth require quick action to improve the chance of saving them
  • Swelling or abscesses can indicate infection and shouldn’t be ignored
  • Lost crowns or fillings leave the tooth unprotected and more vulnerable

When to Seek Immediate Care

There are certain situations where timing matters more. Significant swelling, difficulty swallowing, uncontrolled bleeding, or trauma involving the jaw should be addressed right away. In those cases, calling your dentist or seeking emergency care is the best next step.

Dental Emergency Care Across North Carolina at Carolinasdentist

At CarolinasDentist, with 16 locations across North Carolina, dental emergencies are handled with the understanding that they don’t happen on a schedule.

If you’re experiencing pain, swelling, or a sudden dental issue, reaching out as soon as possible allows the team to help you take the next step. Whether it’s urgent care or guidance over the phone, the goal is to get you comfortable and back on track with your oral health.

If you need to schedule an emergency visit or a comprehensive dental exam, contacting your nearest location is the best place to start.

Image from Authority Dental under CC 2.0

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Andrew Callender

Andrew Callender

Regional Director of Operations

Andrew Callender was born and raised in Denver, Colorado, and serves as one of our Regional Directors of Operations at CarolinasDentist, focusing on our Western NC and Charlotte regions. He joined the leadership team in 2025 and earned his degree from Western Colorado University. Andrew brings over 12 years of experience in dentistry, including more than 10 years of progressive leadership in healthcare operations and three years serving as a Regional Director of Operations. He relocated to North Carolina in 2023 and has quickly made an impact across the region.

Andrew is passionate about delivering outstanding patient care through operational excellence. He is committed to fostering an environment that aligns with CarolinasDentist’s values and culture while leveraging diverse perspectives and experiences to support team success and growth. His leadership style is rooted in collaboration, consistency, and continuous improvement.

Outside of work, Andrew enjoys spending time with his wife and their four children. He’s an avid golfer and also enjoys walking his lab, Harper—making the most of his time outdoors with family and fresh air.

Nate Bunyak

Nate Bunyak

Regional Director of Operations

Nate Bunyak brings a little bit of Pittsburgh grit and a whole lot of energy to everything he does. He is one of the Regional Director of Operations at CarolinasDentist focusing on our Triangle region, joining the team in 2026. Originally from Pittsburgh, PA, Nate graduated from Indiana University of Pennsylvania (IUP) with a degree in Marketing and Management—and has been putting both to work ever since. Three years ago, he traded in steel city winters for North Carolina sunshine—and hasn’t looked back.

When he’s not working, Nate is all about family life with his wife, Melissa, and their three kids—Bryce, Molly, and Connor. Whether cheering on their activities, exploring the outdoors, or simply embracing the joyful chaos of a busy household, he makes the most of every moment with his family.

An avid hiker and nature enthusiast, Nate loves adventures that combine fresh air, beautiful views, and lasting memories. That same adventurous, positive spirit carries into his work—he’s driven, all-in, and always ready to take on what’s next.

Jenna Holland

Jenna Holland

Regional Hygiene Director

Jenna Holland is a Fayetteville native and serves as Regional Hygiene Director, joining the leadership team in 2026. She began her career with CarolinasDentist in June 2016 as a dental hygienist in the Fayetteville office after graduating from Fayetteville Technical Community College. Over the years, she has grown within the organization, building strong relationships with both patients and team members while staying rooted in her passion for patient care.

Jenna is deeply committed to promoting overall well-being through oral health and believes in the powerful connection between a healthy smile and a healthy body. In her leadership role, she especially loves mentoring and coaching hygienists, helping them grow in confidence, strengthen their clinical skills, and develop into exceptional providers. She takes pride in supporting her team and fostering an environment of continuous learning and encouragement.

Her best advice for patients is simple: stay consistent with routine check-ups and cleanings to maintain optimal health. Outside of the office, Jenna enjoys traveling—especially to warm, tropical destinations—and is engaged to her high school sweetheart, adding a personal touch to her passion for caring for others.